Shipping Policy
SHIPPING & DELIVERY POLICY
Effective Date: August 19, 2026
Bettyoncé’s Boutique ships eligible online orders within the United States. Shipping charges are calculated or displayed at checkout based on the type of item being purchased.
SHIPPING RATES
Wedding Gowns: $55
Special Occasion Dresses: $25
Children’s Dresses & Accessories: $19.99
Other eligible items: Shipping cost will be displayed at checkout.
Shipping rates may be updated when necessary. The shipping amount shown or charged at checkout will apply to your order.
PROCESSING & DELIVERY TIMES
Please note that processing time and shipping/transit time are separate.
In-Stock Items
Items that are currently in stock are generally processed within 1–3 business days.
After the order has shipped, estimated transit time is generally 2–4 business days, depending on the shipping destination and carrier.
Weekends and holidays may affect processing and delivery times.
Special-Order & Designer Dresses
Some dresses displayed on our website may need to be ordered from the designer or manufacturer.
Processing times vary depending on the designer, style, size, color, and current availability.
Some special-order dresses may take approximately 1–3 weeks, while certain designer dresses, custom orders, or wedding gowns may require additional time.
Any timeframe provided is an estimate and not a guaranteed delivery date unless Bettyoncé’s Boutique has specifically confirmed otherwise.
EVENT DATES
Many of our dresses are purchased for weddings, Quinceañeras, Sweet 16 celebrations, proms, birthdays, and other special events.
When an event date is requested during checkout, customers are responsible for providing the correct event date.
We strongly recommend ordering as early as possible.
Submitting an event date helps Bettyoncé’s Boutique determine whether an item is expected to arrive in time; however, providing an event date does not by itself guarantee delivery before that date.
If we determine that an ordered dress is unavailable or is not expected to arrive within the necessary timeframe, we will attempt to contact the customer using the email address or telephone number provided with the order to discuss available options.
ORDER AVAILABILITY
Product and designer inventory can change without notice.
An item appearing on our website does not always guarantee that the designer or manufacturer still has the requested size, color, or style available at the time the order is processed.
If an item becomes unavailable, we will contact you as soon as reasonably possible to discuss available options.
TRACKING INFORMATION
Once an eligible order has shipped, tracking information will be sent to the email address associated with the order when tracking is available.
Customers are responsible for monitoring their tracking information and delivery status.
SHIPPING CARRIER DELAYS
Once a package has been accepted by the shipping carrier, delivery times may be affected by circumstances outside Bettyoncé’s Boutique’s control, including weather, carrier delays, transportation disruptions, holidays, or other unexpected events.
We will provide reasonable assistance when possible, but we cannot guarantee carrier delivery dates.
INCORRECT OR INCOMPLETE SHIPPING ADDRESSES
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please review your shipping information carefully before submitting your order.
If you notice an error, contact Bettyoncé’s Boutique as soon as possible. We cannot guarantee that an address can be changed once an order has been processed or shipped.
Bettyoncé’s Boutique is not responsible for delays, failed deliveries, or additional shipping expenses resulting from an incorrect or incomplete address provided by the customer.
If a package is returned to us because of an incorrect or incomplete address, additional shipping charges may apply before the order can be shipped again.
LOST, STOLEN OR MISSING PACKAGES
If tracking shows a package as delivered but you cannot locate it, please check the delivery location, household members, neighbors, building management, or other secure areas where the carrier may have left the package.
Please also contact the shipping carrier using your tracking information.
If you still cannot locate the package, contact Bettyoncé’s Boutique and we will provide reasonable assistance with available shipping information or carrier inquiries.
QUESTIONS ABOUT YOUR ORDER
For questions regarding shipping or the estimated arrival time of a dress, please contact:
Bettyoncé’s Boutique LLC
250 Granite Street
Braintree, MA 02184
United States
Phone: (857) 244-4149
Email: bettyonceboutique@gmail.com
Website: www.bettyonceboutique.com